Frequently Asked Questions

Our aluminum products are made from 6063 primary aluminum alloy, which is corrosion-resistant, rust-proof, and non-deforming, with a lifespan of several decades. The glass used is hollow soundproof glass, which effectively insulates heat and sound, prevents UV rays, and ensures both safety and comfort.

Please leave your contact information in the backend or contact us directly. Our customer service staff will design a solution based on your site conditions. After confirmation, pay the deposit, and then we will begin production and arrange for shipment and installation. There is no charge for the design customization plan.

Our products are custom-made. Returns or exchanges are not permitted once production has begun. We appreciate your understanding.

Production takes 3-5 days after drawing confirmation, with delivery to North America / Europe in 7-15 days.

Provide your venue dimensions, and we'll offer a free design plan.